Gallup's Q¹² survey results are a powerful tool for improvement. The survey results are a starting point for dialogue, action planning, and follow-up. The real power of the survey is the opportunity it provides to identify and address issues within your company. The survey results belong to every employee. Every employee plays a role in analyzing what they mean, determining what to improve, and ensuring that plans turn into action.

Each team should follow these steps:

• Discuss the results as a team to understand the issues.
• Identify concrete actions the team can take to address the priority issues.
• Identify issues that need to be rolled up to the next level in the organization for action.
• Follow up on the planned actions to ensure that they are implemented.